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Jupiter renamed Conversive

Posted by: In: Uncategorized 21 Mar 2006 Comments: 0

Our partners at Conversive were just named highest ranking in customer satisfaction by Jupiter Research with respect to Online Customer Self-service. Specifically,
Jupiter Research advised that “companies seeking highly
engaging automated customer service should consider Conversive as a
complementary solution to their existing online service offerings.”

Animax worked with Conversive to implement Vic, an animated talking koala bear that lives on the Qantas website. Vic is a smart avatar or agent that answers visitor questions and keeps folks engaged with Qantas much longer than a regular visit to the site does.

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